We found an issue that prevented a limited number of users from logging in. Access for affected users has been restored. Affected users will have to reset their passwords. No user data was ever exposed as a result of this issue.
Posted Nov 07, 2024 - 15:37 PST
Resolved
All affected users have been reinstated and can now reset their password to log in.
Posted Nov 05, 2024 - 20:12 PST
Update
We are continuing to work on a fix for this issue.
Posted Nov 05, 2024 - 15:04 PST
Identified
The issue has been identified and a fix is being implemented. Most users are unaffected.
Posted Nov 05, 2024 - 15:01 PST
Update
We are continuing to investigate this issue.
Posted Nov 05, 2024 - 12:28 PST
Update
We are continuing to investigate this issue.
Posted Nov 05, 2024 - 12:22 PST
Investigating
We’re currently experiencing intermittent login issues. Our team is actively working to restore access as soon as possible. Thank you for your patience and understanding.